FAQs About ADNLITE Projects

How to Ensure ensure solar light and System Projects Safe?

In the past 10 years, we helped over 100 SOLAR & LIGHTING companies win over 300 projects worth more than 10 million US dollars!
*All major components we use (batteries, solar panels, controllers, inverters, LED lights) are IEC certified.
*According to our past projects, our product damage rate is less than 5 per 1,000.
*Every time we order in bulk, we will include a certain percentage of crucial components, such as batteries, controllers, solar panels, etc., for free.
*We will provide new parts for free for all parts that break down naturally during the warranty period.

Do you support OEM / Customized Manufacture?

Yes, we do support OEM / Customized Manufacture for every details including package, stickers. In fact, most of the lighting projects and solar system projects are customized. It depends on the customer’s needs.
For retail residential solar lights, we also support customized packaging, manuals, logos, etc.

Do You Have Other Services to Win Projects for Us?

We have about 10 years of experience. We can supply the customized solar & lighting solutions according to customer requirements.
We have experienced engineers to provide your project’s CAD drawings, Site 3D drawings, and Dialux Simulation. If the project site is complex, we will charge an appropriate fee for our drawing services. We will refund the cost of the drawings upon confirmation of the bulk order.

Will You Help Us If We Have No Experience?

We have about 10 years experience. According to customer requirements to supply the customized solar & lighting solutions. We have experienced engineers to provide CAD drawing, Site 3D drawing, and Dialux Simulation for your project. If the project site is more complicated, we will charge an appropriate fee for our drawing service cost. And the drawing fee will be refunded after the bulk order is confirmed.

Will You Help Us If We Have No Experience?

For most countries, our forwarders can provide DDP/DDU service. As long as you provide your company information and address, we can transport the products to your company’s city. You don’t need to deal with customs. Currently, companies we have worked with include lighting companies, solar companies, energy companies, power companies, and construction companies.

What is Your Payment Method?

For new customers, 30% deposit by T/T, 70% balance payment by T/T collected before shipment. After the goods are ready, we will send photos or videos to the customers. Customers can also arrange personnel to come to our factory for inspection before paying the final payment.

Do You Support Sample Order?

Yes. Most lighting projects require samples to confirm details and quality. We need to charge sample fee. If the bulk order quantity is considerable, we can also refund the sample fee properly.

If the customer has a forwarder in China, we can also ship the product to the forwarder’s warehouse.

How to Ship Solar Lamp Sample Containing Lithium Battery?

First of all, the batteries we use are certified by MSDS, UN38.3, etc. Secondly, we have a freight forwarding company that specializes in transporting high-power lithium batteries to ensure that samples can be sent to the city where the customer is located.